A cookie is a file that is downloaded onto your computer when you access certain websites. Cookies allow a website, among other things, to store and retrieve information about a user’s or their device’s browsing habits and, depending on the information they contain and how the device is used, they may be used to recognise an anonymous user.
Cookies are associated solely with an anonymous user and their computer and do not provide references that allow personal data about the user to be inferred.
In the case of registered users who register or log in, they may benefit from more personalised services tailored to their profile, thanks to the combination of the data stored in cookies with the personal data provided at the time of registration. Such users expressly authorise the use of this information for the stated purpose, without prejudice to their right to refuse or disable the use of cookies.
Depending on the length of time cookies remain active on the user’s device, we can distinguish between:
Session cookies: These are cookies designed to collect and store data while the user accesses a website. They are usually used to store information that is only required for the provision of the service requested by the user on a single occasion (e.g. a list of purchased products).
Persistent cookies: These are cookies in which the data remains stored on the device and can be accessed and processed for a defined period determined by the party responsible for the cookie, which may range from a few minutes to several years.
Depending on the entity that manages the device or domain from which the cookies are sent and processes the data obtained, we can distinguish between:
First-party cookies: These are cookies sent to the user’s device from a device or domain managed by the website owner itself and from which the service requested by the user is provided.
Third-party cookies: These are cookies sent to the user’s device from a device or domain not managed by the website owner, but by another entity that processes the data obtained through the cookies.
Depending on the purpose for which the data obtained through cookies is processed, we can distinguish between:
Technical cookies: These allow the user to navigate through a website, platform or application and use the different options or services available, such as controlling traffic and data communication, identifying the session, accessing restricted areas, remembering items in an order, completing a purchase process, registering or participating in an event, using security features during browsing, storing content for video or audio playback, or sharing content via social networks.
Personalisation cookies: These allow the user to access the service with certain predefined general characteristics based on a series of criteria on the user’s device, such as language, browser type or regional settings.
Analytics cookies: These allow the party responsible for them to monitor and analyse the behaviour of users of the websites to which they are linked. The information collected through this type of cookies is used to measure website, application or platform activity and to create browsing profiles of users, in order to introduce improvements based on the analysis of usage data.
Advertising cookies: These allow the most efficient possible management of advertising spaces that, where applicable, the website owner has included on a website, application or platform, based on criteria such as the content displayed or the frequency with which advertisements are shown.
Behavioural advertising cookies: These allow the efficient management of advertising spaces by storing information about users’ behaviour obtained through continuous observation of their browsing habits, enabling the development of a specific profile to display advertising based on that profile.
When you first access this website, you will see a banner informing you about the use of cookies and providing a link to this Cookie Policy. If you consent to the use of cookies by continuing to browse, using the scroll bar, or clicking on any link (accept), as applicable, it will be understood that you have accepted our Cookie Policy and therefore consent to the installation of cookies on your device, unless you have modified your browser settings to reject them.
The cookies used are:
Analytics cookies: These, whether processed by us or by third parties, allow us to quantify the number of users and to carry out statistical measurement and analysis of how users use the services offered. To do this, your browsing on our website is analysed in order to improve the range of products or services we offer.
Advertising cookies: These, whether processed by us or by third parties, allow us to manage advertising spaces on the website as efficiently as possible, adapting the content of the advertisements to the content of the requested service or to your use of our website. To this end, we may analyse your internet browsing habits and display advertising related to your browsing profile.
Publisher name, cookie name, type and purpose
| Cookie | Type | Name | Purpose | More information |
|---|---|---|---|---|
| — | — | — | — | — |
| NONE |
Note: First-party cookies are used only by the owner of this website. Third-party cookies are also used by the service provider detailed in the table above.
HELPING HANDS reminds users that the use of cookies may be subject to their acceptance during the installation or update of the browser they use. This acceptance may be revoked through the content and privacy configuration options available in the browser.
HELPING HANDS recommends that users consult their browser’s help section or access the support pages of the main browsers:
Firefox: https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-sitios-web-rastrear-preferencias
Internet Explorer: https://support.microsoft.com/help/17442
Safari: https://support.apple.com/guide/safari/sfri11471/mac
Other browsers: Please refer to the documentation of the browser you have installed.
If users would like further information on how to revoke consent or on the procedure for disabling cookies, or wish to ask any questions about this Cookie Policy, they may contact HELPING HANDS via the relevant form, stating “Cookie Policy” in the subject line.
This website may modify this Cookie Policy in response to legislative or regulatory requirements, or in order to adapt it to instructions issued by the Spanish Data Protection Agency. Users are therefore advised to review it periodically.
When significant changes are made to this Cookie Policy, users will be informed via the website HELPINGHANDS.ES.
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