Privacy policy

Privacy is of great importance to HELPING HANDS, and we aim to maintain an open and transparent approach when processing your personal data.

For this reason, we have implemented a policy that explains how your personal data is processed and protected.

Who is responsible for processing your data?

CAMINOS AUTENTICOS SL
Tax Identification Number (CIF): B18778696
Registered office: CALLE ALFARNATE, 14
29780 NERJA (MÁLAGA)

For what purpose do we process your personal data?

At HELPING HANDS, we process the information provided by data subjects in order to carry out the administrative, accounting and tax management of the services requested, as well as to send commercial communications about our products and services, for which you have given your consent.

How long will we keep your data?

Your data will be retained for as long as the commercial relationship is maintained and, where applicable, for the years necessary to comply with the relevant legal obligations.

What is the legal basis for processing your data?

The legal bases for processing your data are as follows:

  • Performance of a contract: Provision of the requested services.

  • Consent of the data subject: Sending of commercial communications.

To whom will your data be disclosed?

Your data will only be disclosed in order to comply with legal obligations.

Transfers of data to third countries

No transfers of data to third countries are planned.

What are your rights when you provide us with your data?

Any person has the right to obtain confirmation as to whether or not HELPING HANDS is processing personal data concerning them.

Data subjects have the right to access their personal data, as well as to request the rectification of inaccurate data or, where applicable, request their erasure when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, data subjects may request the restriction of the processing of their data, in which case we will only retain the data for the exercise or defence of legal claims.

In certain circumstances, and for reasons related to their particular situation, data subjects may object to the processing of their data. In such cases, HELPING HANDS will cease processing the data, except for compelling legitimate grounds or for the exercise or defence of potential legal claims.

You may exercise your rights by sending a request to the email address of the data controller indicated above, enclosing a copy of your ID card or identity document.

Where consent has been given for a specific purpose, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based on consent prior to its withdrawal.

If you consider that your rights regarding the protection of your personal data have been infringed, particularly where you have not obtained satisfaction in the exercise of your rights, you may lodge a complaint with the competent Data Protection Authority via its website: www.aepd.es.

How have we obtained your data?

The personal data processed by HELPING HANDS has been provided directly by the data subject. The categories of data processed are:

  • Identification data

  • Postal and email addresses

  • Commercial information