This legal notice governs the use of the website HELPINGHANDS.ES (hereinafter, THE WEBSITE), owned by CAMINOS AUTENTICOS S.L (hereinafter, THE WEBSITE OWNER).
In compliance with Law 34/2002 of 11 July, on Information Society Services and Electronic Commerce, the WEBSITE OWNER hereby informs users that:
Corporate name: CAMINOS AUTENTICOS SL
Trading name: HELPING HANDS
Tax Identification Number (CIF): B18778696
Registered office: CALLE ALFARNATE, 14. 29780 NERJA (MÁLAGA)
For any communication, the following contact details are available:
Email: info@helpinghandsspain.com
All notifications and communications between users and the WEBSITE OWNER shall be deemed effective, for all purposes, when carried out by post or by any of the means indicated above.
Access to and/or use of this portal owned by the WEBSITE OWNER, as the creator of the website, confers the status of USER, who accepts, from such access and/or use, the General Terms and Conditions of Use set out herein. These conditions shall apply regardless of any General Terms and Conditions of Contract that may be mandatory.
The website and its services are freely accessible and free of charge. However, the WEBSITE OWNER may make the use of certain services conditional upon the prior completion of the relevant form in order to become a registered user of the portal.
The user guarantees the authenticity and accuracy of all data provided to the WEBSITE OWNER and shall be solely responsible for any false or inaccurate statements made.
The user expressly undertakes to make appropriate use of the contents and services of the WEBSITE OWNER and, among others, not to use them for the following purposes:
Disseminating criminal, violent, pornographic, racist, xenophobic, offensive content, content that promotes terrorism, or content that is generally contrary to the law or public order.
Introducing computer viruses into the network or carrying out actions likely to alter, damage, interrupt or cause errors or damage to electronic documents, data or physical and logical systems of the WEBSITE OWNER or third parties, as well as hindering other users’ access to the website and its services through the massive consumption of the computing resources through which the WEBSITE OWNER provides its services.
Attempting to access the email accounts of other users or restricted areas of the WEBSITE OWNER’s or third parties’ computer systems and, where applicable, extracting information.
Infringing intellectual or industrial property rights, or breaching the confidentiality of information belonging to the WEBSITE OWNER or third parties.
Impersonating another user, public authorities or a third party.
Reproducing, copying, distributing, making available or otherwise publicly communicating, transforming or modifying the content, unless authorised by the holder of the corresponding rights or legally permitted.
Collecting data for advertising purposes or sending advertising or commercial communications of any kind without prior request or consent.
The WEBSITE OWNER informs users and clients of its website of the policy applied with regard to the processing and protection of personal data of those individuals who voluntarily use the contact forms to contact the WEBSITE OWNER, as well as access to its website that involves the communication of personal data to the WEBSITE OWNER.
The WEBSITE OWNER, with Tax Identification Number (CIF) B18778696, informs users and clients of the existence of an automated personal data processing register called CLIENTS, in which the personal data communicated by users and clients are collected and stored in order to manage their requests.
The WEBSITE OWNER may modify this privacy policy without prior notice whenever necessary to adapt it to legislative, regulatory, case law or administrative changes, or in order to comply with instructions issued by the Data Protection Authority or any other legitimate purpose. Notwithstanding the above, any such modification shall be published and notified on the WEBSITE OWNER’s website.
For this reason, the WEBSITE OWNER recommends that users periodically review these policies in order to be aware of any changes.
The WEBSITE OWNER does not request personal data from users browsing its website, except for purely identifying data. Therefore, the communication of personal data by the user to the WEBSITE OWNER through the website shall only be understood to occur when users voluntarily use the contact form service or other means of communication to contact the WEBSITE OWNER, in which case the processing of data is unavoidable and inherent to the communication system.
In such cases, and those described in the following section, users are informed that data processing is carried out for the following purposes: managing all procedures related to the preparation of quotations, contracting and provision of services of the WEBSITE OWNER, its associated company or, where applicable, the interested party requesting them; responding to communications received; and carrying out commercial prospecting activities to keep users informed of possible promotions.
Users are informed that when they do not maintain a commercial relationship with the WEBSITE OWNER and send an email or communication including personal data, they are giving their free, unequivocal, specific, informed and express consent to the processing of their personal data by the WEBSITE OWNER for the purposes set out above.
Likewise, if a client sends an email or provides personal data due to their position within a company, whether as an administrator, manager, representative or any other contact role, such communication shall be understood as granting free, unequivocal, specific, informed and express consent to the processing of their personal data by the WEBSITE OWNER for the purposes stated above.
The WEBSITE OWNER only plans to disclose or communicate personal data when required under Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 of 5 December, for compliance with obligations towards Public Authorities, Bodies or persons directly related to the WEBSITE OWNER, when required by applicable legislation or when express consent has been given.
Any other data transfer shall be communicated to the user in accordance with the GDPR, expressly informing them of the recipients, the purpose of the transfer and the nature of the data disclosed, or requesting prior consent where required.
All personal data processing is subject to current Spanish data protection legislation, and the WEBSITE OWNER is responsible only for ensuring the confidentiality of the data requested through the website.
The WEBSITE OWNER warns users that, unless legally authorised, no user may use another person’s identity or communicate their personal data. Users shall only provide their own personal data, ensuring that such data is accurate, current, relevant and truthful. Users shall be solely responsible for any direct or indirect damage caused to third parties or the WEBSITE OWNER as a result of the misuse of personal data.
Users may exercise their rights of access, rectification, restriction of processing, data portability, objection and erasure, as well as lodge a complaint with the supervisory authority, by writing to the WEBSITE OWNER at the following address:
CALLE ALFARNATE, 14. 29780 NERJA (MÁLAGA), Spain, enclosing a copy of their ID or identity card.
Users must expressly accept and acknowledge the privacy policy before submitting any contact form by ticking the checkbox “I have read and accept the privacy policy”. If this checkbox is not selected, the data will not be submitted.
In accordance with the GDPR, the WEBSITE OWNER has adopted the necessary technical and organisational measures to guarantee the security of personal data and prevent unauthorised access, alteration, loss or processing. The WEBSITE OWNER also guarantees compliance with the duty of professional secrecy.
Further information on the privacy policy is available via the corresponding link on the website.
All reproduction, distribution and public communication of the contents of this website, including texts, images, graphics, software, design and source code, for commercial purposes, are expressly prohibited without the prior authorisation of the WEBSITE OWNER.
Users may view and make authorised private copies of the content provided that such copies are not distributed, installed on network servers or used for commercial purposes.
All trademarks, trade names and distinctive signs appearing on the website are the property of the WEBSITE OWNER.
The content of this website is of a general nature and is for informational purposes only. The WEBSITE OWNER excludes any liability for damages arising from lack of access, inaccuracies, viruses or improper use of the website.
These conditions shall be governed by and interpreted in accordance with Spanish law. Any disputes shall be submitted to the Courts and Tribunals of the user’s domicile. If the user resides outside Spain, the parties expressly submit to the Courts and Tribunals of the domicile of the WEBSITE OWNER.
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